COVID Guidelines

PLANNING YOUR VISIT
The H.R. MacMillan Space Centre is open Monday, Tuesday, Thursday, Saturday and Sunday from 9:30am to 4:30pm and Wednesday and Friday evenings from 6:30pm to 11:30pm.

We are ready to inspire exploration and learning through our galleries and exhibits!

Since the beginning of the pandemic, the H.R. MacMillan Space Centre has taken an evidence-based approach to our health and safety protocols, following the advice of the Public Health Office. We continue to have hand sanitization stations inside and outside the exhibition, theatre and observatory areas, and extra cleaning measures are in place.

With a theatre, activities, events and workshops that gather 50 or more people including our live science demonstrations, the H.R. MacMillan Space Centre will continue to uphold a safe community and is committed to taking all the precautionary measures to protect the health of our communities.

We ask for your patience as we implement new procedures. We ask that all guests continue to be kind, calm and safe—especially to our staff who are complying with regulations and protocols recommended by the provincial health authorities.

CURRENT GUIDELINES
Masking is optional at our facility. We continue to recommend masks and will have masks available to guests who wish to wear one but do not have their own masks.

We ask that all guests be respectful of other people’s comfort levels, including those who choose to keep their masks on when indoors.

We will not require proof of vaccination for entry.

If you are feeling unwell or have any COVID-19 symptoms prior to your visit (BC COVID-19 Self-Check), please plan to postpone your visit. 

Contact [email protected] to determine what exchange options may be available for purchased tickets.

For individuals uncomfortable with attending onsite programs, the Space Centre offers online programs: our digital programs provide live streamed events with new topics regularly scheduled for viewing. You can follow us on social media at (TwitterInstagram, Facebook, and YouTube.)

GUEST PROTOCOLS
The H.R. MacMillan Space Centre is committed to ensuring our facilities uphold anti-racist values that allow guests to feel safe and welcomed. There will be no tolerance for any racism or discrimination (including microaggressions) towards staff, volunteers, community partners or guests.

• All visitors and staff are asked to maintain a two-metre (6 foot) distance from each other.
• Hand sanitation stations are placed at various locations throughout the Centre. We encourage you to clean your hands often.
• Stringent cleaning practices will be in place throughout programs/events.
• All washrooms will be checked and cleaned throughout the day at appropriate intervals.
• Please cough into your arm and away from others.

TICKETED ENTRY TIMES
• Online ticket purchases are strongly encouraged for all visits.
• Please arrive 15 minutes before your scheduled time to avoid crowding.
• Coats and personal items will remain with the visitor.
• Programs have limited capacity and we use signage to prevent congestion.
• All visitors and staff are asked to maintain a two-metre (6 foot) distance from each other.

RESERVE, RESCHEDULE, OR BOOK AS A GROUP
If you require assistance with reserving, rescheduling, or booking a visit for a group of 15 people or more, please contact [email protected] and our team will gladly assist you.

Please contact our team at [email protected] if you have any questions about your Membership.

We gratefully acknowledge that the H.R. MacMillan Space Centre is located on the traditional, unceded territory of the xwməθkwəy̓əm (Musqueam), Skwxwú7mesh (Squamish) and Səlí̓lwətaʔ/Selilwitulh (Tsleil-Waututh) peoples.