COVID Guidelines

Throughout these many months, we have been eagerly prepared and have enjoyed welcoming you back!  Since the beginning of the pandemic, the H.R. MacMillan Space Centre Society position has been the adoption of science-based measures in response to COVID-19. This has included extra cleaning measures in all of our public and non-public spaces, hand sanitization stations, obligatory mask-wearing policies and social distancing measures.

The H.R. MacMillan Space Centre Society remains committed to the health and safety of our audiences and staff. Given the recent announcement from the office of BC’s Chief Medical Officer, Dr. Bonnie Henry, we, at the Space Centre, wanted you to know that our audience capacity is at 40% to 50% for all timed-ticket events.  This will remain in effect until further notice.

Throughout the COVID-19 pandemic, the Space Centre has prioritized the wellbeing of our audience members and staff. This fall, even when health regulations allowed for full capacity, we maintained a reduced capacity for audience and staff comfort. The Space Centre maintained capacity limits of 40% to 50% on our regular ticket sales and our special events and continued to default to putting distanced comfort seating between guests. As we head into Winter/Spring 2022, we will continue our capacity limits at 40% to 50% and continue to implement distanced comfort seating between parties.  We will continue to monitor the PHO Orders and requirements.  

To purchase tickets for our onsite programs, please click here.  For individuals uncomfortable with attending onsite programs, the Space Centre offers online programs: our digital programs provide livestreamed events with new topics regularly scheduled for viewing. You can follow us on social media @SpaceCentreYVR on TwitterInstagram, Facebook, and our YouTube.

We appreciate your patience and understanding as we navigate these changes and we will continue to update as more information becomes available.

 

TICKETED ENTRY TIMES
• Online ticket purchases are strongly encouraged for all visits.

PLANNING YOUR VISIT
• All visitors must self-assess before visiting the Centre. Please stay home if you are not feeling well or are experiencing any symptoms of COVID-19.
• Please arrive 15 minutes before your scheduled time to avoid crowding.
• Coats and personal items will remain with the visitor.
• Programs will have limited the capacity and we will use markers and signage to prevent congestion.
• All visitors and staff are asked to maintain a two-metre (6 foot) distance from each other. Markers will indicate appropriate spacing.
• Household groups/social bubbles (maximum of 5 people) need to remain together and children must stay with an adult at all times.
• Hand sanitation stations will be placed at various locations throughout the Centre. We encourage you to clean your hands often.
• Stringent cleaning practices will be in place throughout programs/events.
• All washrooms will be checked and cleaned throughout the day at appropriate intervals.
• Please cough into your arm and away from others.

CHECKING ID AND PROOF OF VACCINATION
As noted under the PHO orders, our guest services staff will ask all guests to see your BC Vaccine Card or immunization record and a piece of valid government photo ID, for example:

•    B.C. driver's licence or BC Services Card
•    Passport
•    Photo ID issued by another province, territory, or country of origin
•    Proof of vaccination from your province or territory
•    Proof of vaccination used to enter Canada (like ArriveCAN)

We will be requiring proof of full vaccination for visitors 12 and over.  Your safety and the safety of our staff is our top priority. That is why we have taken additional measures to ensure your experience with us is a safe and enjoyable one. Thank you for doing your part and for choosing to visit us, we are glad to have you on our site.

FACE MASKS
• Face masks are mandatory for all Space Centre staff and visitors ages 5+.
• Face masks must be worn within the Space Centre’s areas including the Cosmic Courtyard, GroundStation Canada Theatre, Planetarium Star Theatre, Auditorium, Ray Whittick Lounge and the Gordon Southam Observatory.
• Visitors are encouraged to bring their own masks.
• If visitors do not bring their own masks, disposable masks will be made available for use.
• Visitors not willing, or able to wear a face mask for medical reasons will not be admitted.  We ask that you consider participation in our online programming instead.

Your safety and the safety of our staff is our top priority. That is why we have taken additional measures to ensure your experience with us is a safe and enjoyable one. Thank you for doing your part and for choosing to visit us, we are glad to have you on our site.